Privacy Policy

1. Information We Collect

When you contact us, submit an enquiry, request a service, book a demo, or place an order, we may collect information such as:

• Full Name
• Mobile Number / WhatsApp Number
• Email Address
• Business or Organization Name
• Website or project requirements
• Demo booking details
• Service and order information
• Payment transaction details
• Information voluntarily provided through forms or communication

2. How We Use Your Information

The information collected may be used for:

• Responding to your enquiries
• Providing website design and development services
• Processing service orders
• Processing or verifying payments
• Scheduling demo meetings or consultations
• Communicating about your project or order
• Providing customer support
• Improving our website and services
• Maintaining business and transaction records
• Preventing fraud, misuse, or unauthorized activity

3. Payment Information

Payments made through our website may be processed through third-party payment gateway providers.

Kritika WebTech does not intentionally store your complete debit card number, credit card number, UPI PIN, banking password, or other highly sensitive payment credentials on our website.

Payment information may be processed directly by the applicable payment gateway according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality and user experience.

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website functionality.

5. Third-Party Services

Our website may use third-party services such as:

• Payment gateways
• Website hosting providers
• Domain providers
• Analytics services
• Communication services
• Plugins and APIs
• Other service providers required to operate our website

These third parties may process information according to their own terms and privacy policies.

6. Data Security

We take reasonable technical and organizational measures to protect the information provided to us.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

7. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share limited information with trusted service providers when necessary to process payments, provide requested services, maintain our website, provide customer support, or comply with applicable legal requirements.

8. Data Retention

We may retain your information for as long as reasonably necessary to provide services, maintain transaction and business records, resolve disputes, comply with legal requirements, and protect our legitimate business interests.

9. Your Privacy Rights

Depending on applicable laws, you may request information about the personal data we hold about you.

You may also request correction or deletion of certain information where applicable.

To make a privacy-related request, please contact us using the contact details available on our website.

10. Children's Privacy

Our website is not intentionally designed to collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter.

11. External Links

Our website may contain links to third-party websites, platforms, or services.

Kritika WebTech is not responsible for the privacy practices, content, security, or policies of external websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our services, technology, business practices, or applicable requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.