Terms & Conditions

1. About Our Services

Kritika WebTech provides website design, website development, WordPress-related services, maintenance, digital solutions, and other services described on our website or agreed with the customer.

The exact scope of a project may vary depending on the selected package or customized requirements agreed with the customer.

2. Service Requirements

Customers are responsible for providing accurate information, content, images, logos, documents, credentials, and other materials required for their project.

Delays in providing required information or approvals may affect the project completion timeline.

3. Website Development

Before development begins, the customer may be required to confirm the selected package, features, design requirements, and other project details.

Any additional feature or requirement outside the agreed scope may be subject to additional charges and timeline changes.

4. Content and Materials

Customers must ensure that content, images, logos, documents, videos, or other materials supplied to Kritika WebTech are legally authorized for use.

The customer is responsible for any copyright, trademark, ownership, or legal issues related to materials supplied by them.

5. Payment

Payments must be made according to the selected service, package, or mutually agreed payment schedule.

A project may require an advance payment before development begins.

Work may be paused if the required payment is not received according to the agreed terms.

6. Project Timeline

We make reasonable efforts to complete projects within the estimated timeline.

Timelines may be affected by:

• Delays in receiving content
• Delays in approvals
• Changes in requirements
• Third-party services
• Hosting or domain issues
• Payment delays
• Technical problems beyond our reasonable control

7. Revisions

Reasonable revisions may be provided according to the selected service or package.

Major design changes, additional pages, new functionality, or requirements outside the originally agreed scope may be treated as additional work and may incur additional charges.

8. Third-Party Services

Some website functionality may depend on third-party services such as hosting providers, domain registrars, payment gateways, plugins, APIs, email services, or other external platforms.

Kritika WebTech is not responsible for outages, policy changes, price changes, limitations, or failures caused by third-party providers.

9. Client Responsibilities

The customer is responsible for:

• Providing correct information
• Providing required content on time
• Reviewing and approving the work
• Maintaining ownership/access to their business accounts where applicable
• Following applicable laws and regulations

10. Prohibited Use

You agree not to use our website or services for illegal, fraudulent, harmful, abusive, or unauthorized activities.

You must not attempt to gain unauthorized access to our website, servers, accounts, databases, or systems.

11. Intellectual Property

Unless otherwise agreed in writing, the ownership and licensing of third-party themes, plugins, fonts, images, software, stock assets, and other third-party materials remain subject to their respective licenses.

Customer-specific final website work will be handled according to the agreed project terms and payment status.

12. Service Suspension

We reserve the right to suspend or refuse services where there is suspected fraud, illegal activity, abuse, non-payment, or violation of these Terms & Conditions.

13. Limitation of Liability

Kritika WebTech will make reasonable efforts to provide reliable services.

However, we are not responsible for indirect losses, loss of business, loss of profits, third-party failures, server outages, cyber incidents, or other losses beyond our reasonable control.

14. Changes to Services

We may modify, update, discontinue, or introduce services and website features from time to time.

15. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated terms will be published on this page with a revised "Last Updated" date.